Hyderabad India 09/27/2021 - PiLog Group is a global leader in Quality Data and Digital Governance and Analytical solutions supporting multiple data domains in a variety of industries all over the world. Today it announced that it had been recognized as a champion in the 2021 MDM Category Emotional Footprint report from SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group. The award is based on the collective knowledge of real users, and placement is based on user sentiment, alongside the 'value index,' which captures user satisfaction given the costs they are paying.
SoftwareReviews named PiLog a leader as it received a 9.7 CX score, representing the complete and aggregated satisfaction score from end-users. PiLog also received an Emotional Footprint score of +94, receiving perfect scores around Respectful, Efficient, Caring, Effective, Save Time, Reliable, Enables Productivity, Performance Enhancing, Security Protects, Unique Features, Generosity,Transparent, Over Delivered, Client's Interest First, Friendly Negotiation, Integrity,Client Friendly Policies, Trustworthy, Fair and Other Emotional Footprint Metrics in which PiLog ranked highly include:
The Emotional Footprint makes the Software Reviews Data Quadrant unique as it includes aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation. This creates a powerful indicator of overall user feeling toward the vendor and its product from the software users' point of view.
PiLog Believes in the quote "Always strive for excellence because it is the gateway to an infinite world of possibilities"
The Emotional Footprint captures the overall experience of working with a software vendor and their platform. Organizations increasingly rely on software vendors to be true partners to help improve their operations. The Emotional Footprint helps you understand how you can trust and rely on the vendor to support you through your relationship.
SoftwareReviews Emotional Footprint Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Emotional Footprint Champion Medals, provided their CX and Emotional Footprint scores meet the threshold for sufficiently high user satisfaction. In-depth product evaluation reports are available at http://www.softwarereviews.com.
SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research, and consulting firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.
Established in 1996, PiLog Group is a global group of independent companies specializing in Quality Data and Digital Governance and Analytical solutions supporting multiple data domains in a variety of industries all over the globe. We have many resources operating globally, including Africa, America, Europe, Middle East, Asia, etc. PiLog's solutions are state of the art, focused on creating a common business language and managing the rules for creating high-quality, multilingual terminology using Machine Learning, Artificial Intelligence technologies, and human-augmented algorithms for our customers eager to transform their businesses digitally.
PiLog provides exclusive technical dictionaries, industrial libraries with content repositories that are the culmination of research, development, and execution over the past twenty years embedded into the platform of PiLog Data Quality HUB. All our methodologies, processes, and solutions comply with international standards for delivering seamless systematic content integration into various platforms such as SAP S/4HANA®, Oracle ERP Cloud, Maximo, MS Dynamics, and more.