Service Master Configurator

Service Master Configurator

  • • Majority of the service consumers (operators) spend a huge amount on the procurement of the services without specifically knowing the categorization and types of the inbound services
  • • The modern ERP systems offers solution to tackle services, contracts management, however these weren’t implemented properly
  • • Specialized services are rendered by only handful of service contractors/providers, thus finding alternatives is a challenge
  • • Lack of taxonomies/dictionaries to classify, define and catalog services SOW, hence the services are procured as materials or deliverables
  • • There is complexity in developing the service master taxonomies, hierarchies, processes and methodology
  • • Differentiating the kind of services procured on Regular Vs Once-off, Itemized Vs Lumpsum
  • • Lack of data governance (policies, processes, methodologies) in place
  • • Solutions lack agility, extendibility, flexibility, scalability
  • • Different versions of the business problems on Strategic functions such as Sourcing, Business Partner (SLM), Categorization, Contracts and Classification
about-img
about-img

PiLog’s Service Master Configurator, Helps the organizations to achieve the following

  • • Design the process for Services and Contracts Life cycle Management
  • • Develop Hierarchies based on Industrial Classification
  • • Develop Comprehensive Taxonomy mapped with Hierarchy
  • • Derive Spend Analytics on Contracts, Orders and Vendors
  • • Vendor Categorization, Classification for On-boarding / Qualification
  • • Enable Automated mapping for Sourcing and Procurement
  • • Develop repository of Predefined Services and Contracts SOW
  • • Develop Generic Bill of Services [MSS – Model Service Specifications]
  • • System govern processes to manage Services, MSS using SSD and SSH