Executive Summary
The mining sector faces increasing data challenges as it balances safety, automation, and sustainability goals with the complexity of global operations. Fragmented and ungoverned master data continues to stand as a barrier to achieving operational efficiency, procurement visibility, and digital transformation maturity.
PiLog’s AI-enabled Data Quality and Governance Suite(DQGS) is solving this problem by helping mining companies standardize and govern their service and asset data across multiple regions and systems. This use case demonstrates how a leading mining enterprise is now reaping the benefits of improved maintenance efficiency, reduced procurement spend, and increased equipment uptime — all built on a foundation of ISO-aligned, high-quality master data.
Industry Challenges in Mining
Before PiLog’s intervention, mining enterprises typically struggled with:
Fragmented data across systems and geographies
Poor asset utilization and reporting inaccuracies
Lack of standard taxonomy
Maintenance backlogs and spare part mismatches
Unstructured and inconsistent records
Inventory imbalances and delayed repairs
Compliance and safety data gaps
Risk of failing audits (e.g., ISO 14224)
Siloed governance
Insufficient visibility across multi-site operations
These challenges hindered real-time decision-making, increased operational risk, and limited the ability to modernize systems and processes at scale.
Customer Success Focus: Enterprise-wide Data Governance in Mining & Metals
One of the largest Mining & Metals conglomerates faced critical challenges with inconsistent material and service master data, unstructured BOMs, and fragmented asset records across multiple plants and operations. The lack of standardization led to duplicate entries, inaccurate inventory valuation, and inefficiencies in maintenance, procurement, and reliability management processes.
Project Goals
- Cleanse and standardize Material Master, Service Master, Asset, and BOM data across all mining and smelting facilities
- Establish a centralized, ISO-aligned Master Data Governance framework for all domains
- Eliminate duplicate records and harmonize taxonomy for improved spend visibility and inventory optimization
- Integrate validated data into SAP ERP for consistent, accurate reporting and analytics
- Link material, service, and asset data to enable end-to-end traceability and reliability-focused maintenance planning
PiLog’s Deliverables
0K+
Material Records Standardized
0K+
Service Master Records Cleansed
0K+
Fixed Assets Managed
0K+
BOMs Linked
PiLog’s Solution: Implementing Master Data Governance
Using PiLog Data Quality and Governance Suite (DQGS), a comprehensive ISO-aligned Data Governance Framework was executed to transform material, service, and asset data into a governed, high-quality dataset:
- Extracted, cleansed, and validated Service Master, and Asset data from multiple legacy systems
- Standardized records using PiLog’s industry-specific taxonomy for mining and metals, ensuring ERP readiness
- Linked materials, services, and BOMs to assets for complete lifecycle visibility and maintenance reliability
- Integrated governed data into SAP ERP with full traceability, audit logs, and version control
- Enabled standardized classification using global coding systems such as UNSPSC, HS, NATO, ISIC, and eCl@ss for enhanced interoperability and reporting
Measurable Results Delivered
| Metric / KPI | Impact Achieved | Strategic Value |
|---|---|---|
| Human Capital Cost | ↓ 0% | Reduced manual effort through standardized processes |
| O&M and Inventory TCO | ↓ 0% | Optimized inventory control and maintenance planning |
| Total Asset Management (TAM) Cost | ↓ 0% | Improved reliability through predictive asset insights |
| Classification Accuracy | ↑ 0% | Accurate reporting and analytics across systems |
| SAP EAM Implementation Acceleration | ↓ 0% deployment time | Faster go-live with harmonized master data |
| Maintenance Planning Accuracy | ↑ 0% | Improved decision-making using linked BOMs |
Standards Alignment and Recognition
Using PiLog Data Quality and Governance Suite (DQGS), a comprehensive ISO-aligned Data Governance Framework was executed to transform material, service, and asset data into a governed, high-quality dataset:
- ISO 8000: Master Data Quality Standards
- ISO 22745: Open Technical Dictionaries
- ISO 29002: Exchange of Characteristics data
- ISO 14224: Collection and Analysis of Reliability & Maintenance data
- ISO 81346: Industrial System Structuring and Classification
- ISO 55000: Asset Management
PiLog’s excellence in data governance was further evidenced by a 4.7/5 Gartner Peer Insights score, with 86% of users recommending the platform.