Executive Summary

In the dynamic world of travel and transportation, where air, rail, road, and maritime services interconnect global logistics and passenger movement, data stands as the driving force behind operational efficiency and customer satisfaction. Yet, the industry continuously struggles with fragmented data, compliance challenges, and asset reliability gaps.

To address these pain points, PiLog’s Data Quality and Governance Suite emerges as a unified solution that integrates Data Acquisition, Quality Assessment, Classification, Harmonization , Migration, Governance, and Analytics designed specifically for travel and transport enterprises.

Industry Challenges in Travel and Transport

Before PiLog’s intervention, travel and transportation enterprises typically struggled with:

Fragmented and ungoverned data across air, rail, road, and maritime networks

Inefficient scheduling, poor asset visibility, and inconsistent service delivery

Lack of standardized asset and service taxonomy

Disconnected maintenance and logistics systems leading to operational delays

Inaccurate or incomplete asset records

Ineffective resource allocation and higher maintenance costs

Compliance and safety documentation gaps

Increased risk of non-compliance with ISO and regulatory standards

Siloed data governance across departments and regions

Limited integration, visibility, and decision-making across multimodal operations

These challenges hindered fleet optimization, compliance readiness, and digital transformation, increasing operational risk and reducing service reliability across the global transportation network.

Customer Success Focus: Material Master and BOM Standardization

A leading railway operator in the Middle East faced significant challenges with inconsistent material data, duplicate records, and unstructured catalogues across its operations. These inefficiencies resulted in inaccurate inventory levels, high procurement costs, and delays in maintenance and asset lifecycle management.

Project Goals
PiLog’s Deliverables

0K+

Material Master Records Cleansed & Standardized

0K+

Service Master Records Cleansed

PiLog’s Solution: Implementing Data Migration

Using PiLog Data Quality and Governance Suite (DQGS), a comprehensive and ISO-aligned Data Migration Framework was executed to transform material and asset data into a governed, high-quality dataset:

Measurable Results Delivered

Metric / KPI Impact Achieved Strategic Value
Free Text Spend ↓ 0% Improved procurement efficiency and catalog-driven purchasing
Inventory Cost ↓ 0% Optimized material usage and stock accuracy
Duplicate Records ↓ 0% Enhanced data reliability and reduced redundancy
Material Classification ↑ 0% Ensured consistent item descriptions and better searchability
Procurement Cycle Time ↓ 0% deployment time Streamlined processes with accurate and unified data
Data Governance Maturity ↑ 0% Established a single source of truth for material and BOM data

These improvements delivered measurable value by streamlining procurement, enhancing material visibility, and optimizing inventory management. With standardized Material Master and BOM data integrated into SAP ERP, the organization achieved higher efficiency, reduced costs, and built a solid foundation for intelligent and scalable transportation operations.

Standards Alignment and Recognition

Using PiLog Data Quality and Governance Suite (DQGS), a comprehensive ISO-aligned Data Governance Framework was executed to transform material, service, and asset data into a governed, high-quality dataset:

PiLog’s excellence in data governance was further evidenced by a 4.7/5 Gartner Peer Insights score, with 86% of users recommending the platform.

Conclusion

By partnering with PiLog, the railway operator successfully transformed fragmented and inconsistent material and BOM data into a unified, governed, and intelligent dataset, enabling:

PiLog’s Data Quality and Governance Suite (DQGS) established a solid foundation for efficient, data-driven, and future-ready transportation operations.